IR
Ian R

1 reviews | Active since Jan 2018

21 Jan 2018, 16:29

********* much...?

Usually the 2GB data that comes with the package is enough to last me for the month. I loaded 3GB of data between the 12th and the 20th...it keeps disappearing, and no real uploading/downloading gets done, only general email and login work. Luckily the contract expires end of Feb. It will definitely not be renewed!

0
Replies (3)
Vodacom
Vodacom's reply22 Jan 2018, 06:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 Feb 2018, 12:29
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dc

IR
Ian R's update07 Feb 2018, 14:23
Reviewer Update
No it has not. Vodacom never came back to me after one call that did not resolve anything.