AL
Arno L
1 reviews | Active since Dec 2020
30 Dec 2020, 14:49
*********
After a whole debacle of Vodacom claiming they provided services which they never did, my order with them was finally cancelled and they notified me that I will receive a credit. They have now processed a debit order against me in December. All orders everything was cancelled in November. This is a ******** company that should not be allowed to operate.
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Replies (1)Vodacom's replyOfficial
30 Dec 2020, 17:45 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Dec 2020, 17:45
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
