AL
Arno L

1 reviews | Active since Dec 2020

30 Dec 2020, 14:49

*********

After a whole debacle of Vodacom claiming they provided services which they never did, my order with them was finally cancelled and they notified me that I will receive a credit. They have now processed a debit order against me in December. All orders everything was cancelled in November. This is a ******** company that should not be allowed to operate.

0
Replies (1)
Vodacom
Vodacom's reply30 Dec 2020, 17:45
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team