EM
Etienne M

1 reviews | Active since Jul 2013

05 Mar 2016, 13:28

*********!!!

Vodacom are *********!!<br> First they have the audacity to increase my subscription amount even though we contractually agreed on a specific amount. That in itself is contract breach and allows the consumer to cancel the contract without penalty.<br> I want to prematurely cancel my contract and now Vodacom wants me to pay the entire remaining subscription , even though I won't be using any data, SMS's and airtime. This is called *****ING Vodacom...look it up. <br> I will only pay for the capital portion of the phone...that is it.<br> <br> Very disappointed in Vodacom.

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Replies (1)
Vodacom
Vodacom's reply06 Mar 2016, 08:56
Official
Hello Emarinus,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team