1 reviews | Active since Dec 2016

07 Dec 2016, 20:38

******** to take my money

<p>Eversince i upgraded my secondary number in August I have had numerous problems. </p> <p> </p> <p>First time round overbilled with almost R400.00. Had to spend my time to sort this out. Then not able to top up.</p> <p> </p> <p>Today i was overcharged by R2270.00. Wow the liyalty for being a paying customer for 8 years. Now i have to wait for my hard earned money that was taken without consent.</p> <p> </p> <p>This is ******** on so many levels. The assistance is shocking</p>

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Replies (1)
Vodacom
Vodacom's reply08 Dec 2016, 06:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team