tM
tebogo M
1 reviews | Active since Apr 2010
30 Oct 2021, 06:28
******** behaviour from Vodacom
For the past three months I have had to deal with ******** behaviour from Vodacom! I have rogue debit orders without Debicheck mandates go off my account and Vodacom have acknowledged that is *****. They have ignored my request for feedback ever since they mentioned that they will investigate and I have submitted all the requested documents. In the meantime I have to deal with these rogue debit orders which are wreaking havoc with my finances!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Oct 2021, 09:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Oct 2021, 09:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
tM
tebogo M's updateReviewer Update
02 Nov 2021, 15:16Once again I have to beg for some sort of feedback!!Still waiting for someone to contact me, in the meantime I have to deal with these rogue debit orders!!
tM
tebogo M's update02 Nov 2021, 15:16
Reviewer Update
Once again I have to beg for some sort of feedback!!Still waiting for someone to contact me, in the meantime I have to deal with these rogue debit orders!!