LK
Lizwi K

1 reviews | Active since Aug 2018

17 Dec 2022, 13:13

******** ACT BY VODACOM

I'm very disappointed with Vodacom, how can they allow someone called them and asked them to hard locked my number without verifying.

They hard locked my number by the instructions of someone I don't know, I'm sitting here I don't have my number people can't get hold of me because they tampered with my privacy and my number is not a contract for that matter. I've been using this number for more than 20yrs.

I called them they promised me to sort out this matter untill today, why that person who was helping that caller not take to account? This is clearly a ******** act while Vodacom talked about protection of the individual privacy.

Regards,

0
Replies (1)
Vodacom
Vodacom's reply17 Dec 2022, 20:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team