1 reviews | Active since Jul 2016

14 Jul 2016, 19:07

Crime Syndicate

<p>Vodacom stole and *****ently misappropiated monies from my bank account by way of their monthy debit order. Dispite spending at least 14 hours on the phone in the past month with vodacom customer care (victim care), I am met with inept staff whom makes false promises and undertakes to revert to myself. </p> <p>This despite that vodacom admits that the charges levied from me were as a result of *****ulant transactions by third parties (most probbly inside job).</p> <p>On top of it all, the work ethics are shocking and they are blantantly dishonest. </p> <p>I am not shy to divolge in any of my personal details or too launch a high court application against them. If one of the USELESS vodacom officials cares to reads this (which I doubt) my cell phone number is: ********** 586. </p> <p>As a lawyer I use the word ***** carefully but in this instant I have no qualms to refer to vodacom as a crime syndicate :(</p>

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Replies (2)
Vodacom
Vodacom's reply15 Jul 2016, 04:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update18 Jul 2016, 22:04
Reviewer Update

A computer generated answer. Obviously nobody called me from Vodacom to date . Just received new bill on account that I had cancelled running into R14 000.00. Perhaps Vodacom is unable to pay their debts and perhaps a liquidation applications against Vodacom will do the trick.