CRESTA VODACOM DISGUSTING SERVICE AND A RIPP OFF

After number sms saying my contract was up I went to Vodacom in Cresta. It has been a DISASTER. I was not told at the time that I still had 2 months left of my other contract and was Not given a copy of my new contract. I then got notice that my next debit order was for both contracts. I went into Cresta branch spoke to the manager and the consultant who said he told and showed my the copy with the bit about my old contract being valid circled!!!!! My word against his - BUT I know I would NEVER have taken out another contract with still 2 months left of my old one. I'm pensioner and cannot afford this. After promising to phone me - nearly 2 weeks ago still waiting and in the meantime I have been double debited. AND thats not all after being double debited I only have the benefits of the new contract. This is tantamount to THEFT you've taken my money and not given me the goods. BESIDES BEING ********** , THEY HAVE NO COOKING CLUE ABOUT CUSTOMER SERVICE.