Credit where it is due: Awesome customer service!!!

Item: Vodacom
Rating: 5

Few weeks ago I wrote on Hellopeter about Vodacom exorbitant out-of-bundle which they charged within a minute after I got an sms about my data depleting. I received a call from their friendly consultant Mauddie/Modi who has been nothing but awesome. She gave me a calls to update me on my complaint and I received an sms that my account has been credited.

Thanks to Maudie for the awesome care, you should continue shinning!!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

22 Nov 2017, 06:29

Dear Cynthia

I am glad to hear that Moddy assisted you in such an efficient and effective manner.

Your compliment has been forwarded to line management for the necessary reward and recognition.

Have a pleasant day further!

Regards,

Vodacom's reply22 Nov 2017, 06:29

Official

Dear Cynthia

I am glad to hear that Moddy assisted you in such an efficient and effective manner.

Your compliment has been forwarded to line management for the necessary reward and recognition.

Have a pleasant day further!

Regards,

Vodacom's replyOfficial

22 Nov 2017, 07:58

Good Day Cynth82

Thank you for taking the time to voice your gratitude. This is appreciated & will be shown to our management team. Thank you once again!

Regards
RO

Vodacom's reply22 Nov 2017, 07:58

Official

Good Day Cynth82

Thank you for taking the time to voice your gratitude. This is appreciated & will be shown to our management team. Thank you once again!

Regards
RO