1 reviews | Active since Dec 2017
Credit to Vodacom
I had the experience of my data contract having been changed from Top Up to open line without my consent. I complained about it. Today Vodacom let me know it was sorted and that my bill is only R319 and nor R1 900. They did sent the email to the wrong address though. However, I still have another issue. I still don't know what is happening with the ***** on my line. Haven't had any feedback concerning that.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
