1 reviews | Active since Apr 2013
CREDIT SUSPENDED!!!!
<p>First my cellular service got suspended. I went to te nearest Vodacom store and had a service request logged: 1- ********** 4554. By Monday still no feedback I call the store and got told to wait 3 working days. Then I phoned the Customer Care on 082111 where Nomvundo explained that I'm credit locked and they don't know why, she kept me on hold for 30 minutes, I then dropped the call. Then I went to Vodacom online to sent them an e-mail after which a lot of personal details were required before this would be addressed REF 003S~SRC4, now wait another 24 hours before I should reply NO to their text if no one reponses, what Bull**** is all this? I want to change networks, REALLY!! </p>
What is the Official Business reply here?
Are we assisting to resolve this matter or would the next step be to complain to the news papers?
What is the Official Business reply here?
Are we assisting to resolve this matter or would the next step be to complain to the news papers?
