JB
Jean B

1 reviews | Active since Apr 2013

25 Jul 2016, 20:51

CREDIT SUSPENDED!!!!

<p>First my cellular service got suspended. I went to te nearest Vodacom store and had a service request logged: 1- ********** 4554. By Monday still no feedback I call the store and got told to wait 3 working days. Then I phoned the Customer Care on 082111 where Nomvundo explained that I'm credit locked and they don't know why, she kept me on hold for 30 minutes, I then dropped the call. Then I went to Vodacom online to sent them an e-mail after which a lot of personal details were required before this would be addressed REF 003S~SRC4, now wait another 24 hours before I should reply NO to their text if no one reponses, what Bull**** is all this? I want to change networks, REALLY!! </p>

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Replies (1)
JB
Jean B's update26 Jul 2016, 06:37
Reviewer Update

What is the Official Business reply here?

Are we assisting to resolve this matter or would the next step be to complain to the news papers?