Credit Status still not updated!!

<p>I had a contract with Vodacom ages ago. They kept debiting the wrong bank account (even after rectifying it with them) to a point where my account was really behind in arrears. I then paid everything off in February 2016. In October/November 2016 I was applying for credit and was told I owed Vodacom. Vodacom Legal had not updated the fact that I had paid at Credit Bureau. After a week or 2 I finally got a letter from Vodacom on 20216-10-19 saying my account was fully paid and would be updated with Credit Bureau within 7 working days from date of notification.</p> <p>Guess what?? It's May 2017 and Vodacom STILL has me in arrears with the Credit Bureau. This is highly dissapointing becausei t is MY credit status on the line here!!!! I need another letter ASAP stating that my account is fully paid AND I want this updated at Credit Bureau.</p>