Credit rating rejected

My wife app**** for contracts for a cell phone and a tablet. She supp**** a bank statement for 3 months and her application was referred to their Vodacom's Head Office to vet her credit rating.<br> <br> Her application was turned down based on the fact that she did not have a credit record. Matter of the fact is that she has no debt and that her bank statement should clearly indicate that she has adequate funds available on a continuous basis to settle the monthly bill.<br> <br> We dealt with the Vodacom agency in Somerset Mall, Somerset West.. Reference no ***1.<br> <br> Regards<br> I du Preez<br>