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Bici A
1 reviews | Active since Oct 2017
20 Sept 2021, 15:27
Credit rating abused
I have been given a bad credit rating with no warning and all outstanding amounts have been paid in full. I cannot get hold of anybody to talk to. Should you first order of business, after payment has been received,not be to clear your clients name? This contract was ended in May 2020, sure we were on a hard lock down, but someone at Vodacom was not doing their job, and innocent clients, get billed and billed and sucked dry.
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Replies (2)
Vodacom's replyOfficial
20 Sept 2021, 15:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2021, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Bici A's updateReviewer Update
22 Sept 2021, 09:27Thank you Vodacom, I appreciate the speedy reply and response. Much appreciated.
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Bici A's update22 Sept 2021, 09:27
Reviewer Update
Thank you Vodacom, I appreciate the speedy reply and response. Much appreciated.