MV
Morne V
1 reviews | Active since Jun 2019
14 Mar 2022, 17:00
Credit Rating
After years of being with vodacom and never having a problem upgrading I have now been informed that I cannot get the deal I want due to my credit rating/profile being to low. No one can explain why or how to have it reviewed, not even in store. Please can you explain or assist with having it reviewed.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 Mar 2022, 18:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Mar 2022, 18:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team