Credit note not fully paid!

<p>After struggling more than a year to get a credit note from Vodacom, when they ********ly upgraded my data account, I logged a complaint on this site and they did make a payment. However, Vodacom is still being dishonest since the payment was not in full. The amount paid into my account was R13795.04 even though the credit note states that Vodacom owes us R18756.37. R5000 is a lot of money! I can't believe that a big company like this treats their customers this badly! They admitted to the mistake but refuses to compensate for it fairly. </p>