1 reviews | Active since Jun 2016
CREDIT LIMIT from NOWHERE. blocked line
<p>I have had multiple contracts with vodacom for 11 years and have never had issues with credit limits set to my accounts. suddenly yesterday i get a message stating that my credit limit bar has been activated. when i call the call center, everyone has a different story. I CANNOT MAKE CALLS OR ANYTHING and this is absolute BS!! i did not set a credit limit, have not done anything different with vodacom to have to deal with this sorry state of affairs. i need this sorted. i need someone to tell me what is going on and lift this credit limit story on m y account. i cannot fulfill my job role, cannot call in an emergency!!! i havenever missed payments via debit order with vodacom for 11 years and then suddenly without warning i cannot use services i pay for!!! sort it out or switch away from your hopeless new 3D system</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
