Credit limit bar set and phone blocked

<p>Good day</p> <p> </p> <p>I have a huge problem with Vodacom. In August or September, I upgraded my phone early and went to Bedford centre to do the upgrade. Upon upgrading, I was informed that I have a low credit rating. I understand this, but then I was told I can pay an upfront fee of R700, which I was happy to pay for. On 7 Oct, I got notification that my credit limit bar was set. Next minute, my phone is blocked. I was broken down in my car, with no way of contacting anyone. I called the customer care line and got my phone unblocked. Everything was fine, until 21 Oct, when it got blocked again. So I called the call centre as it was after hourse to unblock it. They did, and the entire weekend I had a phone again. On 24 Oct, it was blocked yet AGAIN!!!!!!. So naturally I called AGAIN the next day and asked to speak to the department that sets credit limits. I got through, and managed to get my line unblocked again. I asked what my credit limit is and got told it is set R1700, now my entire bill DOES NOT COME TO R1700!!!!!! My line AGAIN surprisingly got blocked today. I am now VERY frustrated, and contemplating cancelling my contracts, janding in the upgraded phone and getting a contract elsewhere. I have been promised that it was escalated and someone will call me. SAF TO SAY NO ONE HAS CALLED ME BACK I AM STILL WAITING FOR THAT PHONE CALL!!!!!!!!. By the time I get the phone call, it will be in the next 200 milleniums. I want this matter sorted out and someone to move their butt and call a customer that is begging for service and service that they deserve. Vodacom's service really has gone down. I want answers NOW I am tired of being nice, now I am demanding.</p>