1 reviews | Active since Feb 2017
Credit limit bar activated!!!-Vodacom
<p>I have been experencing this issue for some time now. I have seen many reviews about the problem anf frankly to see it still happening is a sign of utter disregard for customer service. I have been a loyal vodacom user for years but if they cannot provide a reliable service then a change may be needed. I have upgrade my wi-fi router and my cellphone contract and everything upgrade as normal until i received an sms from vodacom saying that my credit bar limit had be activated for what I do not know my account is not in arrears as I have a debit order. I have gone to the store twice now and they have removed it on the system but a few hours later and its back how must I not be able to use my phone or my wi-fi which has been paid until vodacom sort this problem out. Very disppointed in a brand I use to trust.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
