Credit Limit Bar activated on top-up contract

<p>For a second time in August 2016 I received a sms stating that my credit limit bar has been activated, which is clearly a mistake from Vodacom because I am on a top up contract.</p> <p> </p> <p>The first time it was resolve within the same day. Today I was on the phone for 30min, talking to 5 different people at customer care when the last person logged a call and said it will take 4 days to unlock and there is nothing anybody there can do about it sooner.</p> <p> </p> <p>My phone cannot be locked for 4 days, this is ridiculous, I have to use it for work and cannot take leave while I wait for Vodacom.</p>