1 reviews | Active since Mar 2015
*** Credit Limit Bar!!!!?????
<p>I have two numbers on vodacom I've been having issues with since the 03-05-2017 which is shocking and pathetic. My account is fully paid and my credit is fine but now a credit limit bar has been set by vodacom which blocks my two numbers every day at 7pm. I have phoned your pathetic excuse of a customer care which can only unlock the numbers for a day until 7pm where its locked again. I have to phone every single day to unlock my numbers so I can at least use my phones. I want this credit limit bar off my account immediately!!! Im paying you guys every month just so you can block my numbers, this is ****ing bull****!! Whenever I phone the customer care its always the same ******* excuses, they have escalated the issue to the technical team saying they will sort the issue and nothing happens. I have been a customer now for a few years with no problems but now with this issue I am beyond shocked and really upset at this level of service. The way this is going seems no one at Vodacom gives a ****!!! PLEASE WAKE THE **** UP AND FIX THE ISSUE!!!!!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
