1 reviews | Active since Dec 2011
Credit Limit Bar
<p>I got a sms this morning saying that my credit limit bar has been activated...<br />never have i requested to have a credit limit bar put on my account as i am on a Smart S topup contract...<br />this it the second time in 8 months that this has happened to me and previously it took over 2 weeks to sort out.<br />i can not be without a phone for two weeks. <br />when i called the call centre they said it will take 24 hours to reverse, even though i never requested the credit limit..<br />why would i request a credit limit if i am on a top up contract!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
