Credit Limit Bar

<p>I am very appauled at the service i have received from Vodacom..My line is suspended for no reason as i don't have a credit limit on my account..I am on a Smart S with top up..A query was logged on the 22/07/2016(8:45)i am still without a phone everytime i call them they tell me the query is not attended too..I feel this is totally unfair as my account is up to date..i need this sorted out ASAP or i will be forced to cancel my contract with them before time...I want my line opened immediately and i dont want to experience the same service again from them because it's no use rating the service at the end of the call as there is nothing being done about the unhappiness of the client...My ref no is 1- ********** 0847...I need feedback and they shouldnt even dare ask me to confirm my details when they call me as i am really angry i need them to tell me this is sorted out...How am i expected to sit without a phone for so long??????????????When i am a loyal customer to them?????????</p>