Credit Limit Bar

<p>Good day,</p> <p>I've recieved a sms stating "Credit Limit Bar Reached" and all my accounts was locked.</p> <p>I phoned 111 who confirmed that I was still within my call and data bundels. They then transferred me to the credit department where I spoke to Mirriam who just ended the call without assisting me.</p> <p>2 hours and 8 consultants later, my accounts are still locked. The excuse is "I do not have the new system, I will transfer you" and then I end up back in the queue. Where the calls were droped another 2 times by diferent consultants. The last consultants system was offline and she could not phone me back as she will be leaving shortly......</p> <p> </p> <p>Can someone WITH the new system please contact me and sort this issue out. </p>