1 reviews | Active since Aug 2017
CREDIT LIMIT ACTIVATED "NIGHTMARE"
Last month i bought S8 Plus that came with A3 on a top up plan. i got the shock of my life when last week Monday 21/08/2017 i received an sms starting that i have reached my credit limit bar. upon calling varies vodacom departments over 15x now and 4x excalations am still in the dark. And most of the urgents including the solution specialist at vodacom Mall of Afrika where i bought the phone do not know why i have this credit limit issue. I cant do anything with my phones now.Its a nightmare.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Nkosinathi
As discussed, this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Nkosinathi
As discussed, this matter has now been resolved.
Have a pleasant day further!
Regards,
RJ