Credit file
Good day,
Following the closure of my vodacom account in 2016, i checked my credit file and it still shows that the account is open(albeit in goodstanding) with regular payments. This is gross negligence and against Credit reference agency reporting principles. Please mark the account as closed on my credit file.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Abdul
Please be advised, feedback has been sent to you via email.
Regards,
RJ
Best regards,
Dear Abdul
Please be advised, feedback has been sent to you via email.
Regards,
RJ
Best regards,