Credit due for incorrect billing of connection fee

Hi<br> <br> I recently became a Vodacom client in November 2015. I app**** online and was told that there would be NO Connection fee, however on the 19th November i was debited for this.i spoke to Moeshe on the 27th November 2015 and was asked to send my bank statement to prove that the debit was done. This was sent on the 2nd December 2015. I called and spoke to Moeshe ans hw informed that this was escalated to the accounts department and I would be given feedback , well to no surprise I am still awaiting feedback and no credit has yet been passed on my account but vodacom was very quick to debit my subscription fee in December. If this the service I receive I would prefer MTN anyday . Please can i have feedback asap or you can cancel my contract and have your device back since the contract has been beached from Vodacom\s side..."