MB
Mike B

1 reviews | Active since Jun 2025

15 Jul 2025, 10:39

Credit by Vodacom

Vodacom got my contract completely wrong

I have been charged R565.00 per month for *** where if you look further down the email I should be charged V32GA10726 UCH NO PHONE + 20GB DATA X 1 - (H) @ R99 Reduced Sub PM on Red Flexi 130 – ***

It looks like I have been overcharged by R466.00 per month

Please correct my whole account

B***5-***4

B***5-***4

NA 008460-***4 This was dated in April 25 All they have done is correct it this month with no credit They also charged handset insurance which I did not want

0
Replies (1)
Vodacom
Vodacom's reply15 Jul 2025, 14:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team