MB
Mike B
1 reviews | Active since Jun 2025
15 Jul 2025, 10:39
Credit by Vodacom
Vodacom got my contract completely wrong
I have been charged R565.00 per month for *** where if you look further down the email I should be charged V32GA10726 UCH NO PHONE + 20GB DATA X 1 - (H) @ R99 Reduced Sub PM on Red Flexi 130 – ***
It looks like I have been overcharged by R466.00 per month
Please correct my whole account
B***5-***4
B***5-***4
NA 008460-***4 This was dated in April 25 All they have done is correct it this month with no credit They also charged handset insurance which I did not want
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Replies (1)Vodacom's replyOfficial
15 Jul 2025, 14:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jul 2025, 14:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
