NM
Nomthi M

1 reviews | Active since Nov 2015

02 Nov 2015, 13:34

CREDIT BUREAUX LISTING

I am extremely annoyed and dissappointed about Vodacom. I was sold a beautiful package in 2013 telephonically by one of your consultants under my GIVEN-AWAY mobile number ***, after too many request I agreed and I was ASSURED that I could cancel anytime should I need to. I resigned last year from work and phoned sometime in July to cancel and was told contract cancelled and closed. Later this year I learned that I owed Vodacom money, I tried to fight this but was pushed from pillar to post with no help. Two weeks ago I received an sms stating that I have been listed under the Credit Bureaux. I AM TAKING THIS MATTER UP TO ICASA. My number was has been given to someone else and unable to view any of my emails which were done under this network.

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Replies (1)
Vodacom
Vodacom's reply02 Nov 2015, 17:01
Official
Hello Nom-T,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team