Credit Bureaus Not being Updated

My Payment record is not being updated at Credit Bureaus, i called , begged, pleaded and iam out of options. Every Consultant give me a different story, i paid my account on the 21st September 2021 and till today my credit report still shows iam behind with 5 months, which is a lie. This has affected my credit score that i cant even buy a house for my children. I called the Subscriber collections department (***) and all they say is ' WE WILL ESCALATE'

Account number: I***-1 Cellular number: ***