tN
tshilidzi N
1 reviews | Active since Sept 2019
25 Sept 2019, 15:30
credit bureau update
am making a follow up on this unresolved matter my credit bureau has not yet updated this is very unfair and unprofessional what am i suppose to do now
I recently paid my Vodacom account on the 23 August 2019 and they did not update my credit bureau and its frustrating me because i was applying for home loan and car finance. I regret having Vodacom account. ID number *** and cell no ***
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Replies (2)
Vodacom's replyOfficial
26 Sept 2019, 07:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Sept 2019, 07:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
02 Oct 2019, 14:09Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply02 Oct 2019, 14:09
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team