1 reviews | Active since Mar 2013
Credit Bureau threats after YOUR ********** ACTIONS.
Please make me understand how I received a warning letter threatening me about being listed on the credit bureau for a ***** case I started trying to get solved in MAY 2018. I do NOT have the handsets nor sim cards that were **********ly taken out on my name - what are these amounts that keep accumulating on my account?? I expressed that I no longer wanted anything to do with you and that I want the contract cancelled - which I was assured of. So how am I being threatened with non-payment letters? I told the consultant in August that I was happy for any outstanding amount to be collected from my account for the contract that belonged to me and nothing more - so I really am failing to understand these statements I keep receiving and now this warning later. I refuse to be held accountable for YOUR mistakes and in the process have my life interrupted and consistently inconvenienced. I spoke about having issue with my credit record being impacted and after this the unauthorised debits stopped, low and behold you are acting like I stopped paying. This was an inside job from one of your stores and I'm still dealing with the repercussions months later. I was a loyal PAYING customer month on month until this ***** issue - which mind you started right towards the end of my contract. Frankly I AM TIRED of this back and forth. FIX THIS VODACOM and stop *****ing over paying customers.
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom Consumer Website Team
