VH
Vukani H
1 reviews | Active since Feb 2024
16 Sept 2024, 11:22
Credit bureau not updated of payments.
I have had a data contract with Vodacom for four months now. I took that contract solely because I wanted Vodacom to help me improve my credit score. I recently check my credit record and I discover that Vodacom has not been updating credit bureau whenever I make payments.
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Replies (2)
Vodacom's replyOfficial
16 Sept 2024, 12:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Sept 2024, 12:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
VH
Vukani H's updateReviewer Update
23 Sept 2024, 13:02Vodacom has swiftly resolved this matter. Thank you Vodacom.
VH
Vukani H's update23 Sept 2024, 13:02
Reviewer Update
Vodacom has swiftly resolved this matter. Thank you Vodacom.