SJ
Su-Rika Jones

1 reviews | Active since May 2020

28 May 2020, 16:44

Credit Burea for owing 0,99c

Very bad. I had a contract with Vodacom for almost 8 or 9 years. The beginning of last year I had switched to Telkom and end my contract. I want to apply for a loan now and it appears that I was in arrears with my Vodacom account. I couldn't believe it because my monthly payment went of by debit order. Searching in my mails I got my last statement of March last year showing that I am owing Vodacom 0,99c. Thank Vodacom for letting me know that I am owing you 0.99c. You never had send me another statement or try to contact me. But thanks to you my name is now at the Credit Burea for owing you 0.99c. I had paid you you 0.99c so please clear my name now.

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Replies (1)
Vodacom
Vodacom's reply29 May 2020, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team