CREDIT BERAU LISTED DUE TO VODACOM OWN STAFF INCOMPETENCE

I upgraded my contacts in April. The *********** Vodacom employee had no knowledge of what he was talking about and led me to believe that I can split payment of contracts between my small business and my personal account. To make a long story short this can apparently not be done and the full amount went of on the day I requested to go off on my persona account on my small business account that was not provided for as the debit order was only supposed to go off a week later. I picked this up and fixed it immediately. Huge is my surprise when this matter now comes up as a missed payment on my credit Bureau profile. This is unfair. Your useless staff misled me, but I still immediately corrected the payment and now VODACOM destroys my credit rating with this level of incompetence. Calling their useless call center is also a total waste of time. I want this corrected as I have never missed a payment with VODACOM since 2017