NM
Nikki M

1 reviews | Active since Jan 2014

13 Jun 2016, 11:50

Credit Beareau not updated

<p>Dear Sir/Madam</p> <p> </p> <p>A few months ago my account with Vodacom was in arrears. I was then handed over to Burnaard Raaff Attorneys. I have since settled my account with vodacom. </p> <p> </p> <p>I have requested my credit report today and see that this has not been cleared and still shows an amount outstanding.</p> <p> </p> <p>This is actually ridiculous because my credit record has been affected all these months for an amount that has been paid up</p> <p> </p> <p>I wish for this matter to be cleared up at once</p>

0
Replies (1)
Vodacom
Vodacom's reply13 Jun 2016, 13:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team