RS
Rochelle S
1 reviews | Active since May 2017
29 Jun 2017, 10:28
Credit
<p>After much problems with vodacom since january, they were able to sort my problem however the owed me R1400 credit. There has not been a debit in june due to the positive credit owed to me hoewever now receiving invoice for july even though there is still credit on my account. Really frustrated with the ongoing struggle with vodacom every month.</p>
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Replies (2)
Vodacom's replyOfficial
29 Jun 2017, 11:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Jun 2017, 11:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 Jun 2017, 14:33Dear Customer,
As discussed, we have assisted with your query.
Regards
TS
Vodacom Consumer Website team
Best regards,
Vodacom's reply29 Jun 2017, 14:33
Official
Dear Customer,
As discussed, we have assisted with your query.
Regards
TS
Vodacom Consumer Website team
Best regards,