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jacky G

1 reviews | Active since Jul 2011

10 Apr 2019, 15:30

CREATIVE VODACOM ON DATA ROLL OVER!!

Vodacom never cease to amaze me - think you can "roll over" you data bundle? Here's the latest "challenge" from them : Contract & hybrid customers who subscribe to packages including data, will continue to have data rolled over by 1 month. Remaining data on bundle purchases by all customers will be rolled over at no additional cost once they purchase the "same bundle as the original"

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Replies (1)
Vodacom
Vodacom's reply10 Apr 2019, 16:23
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team