Creative *******

Item: Vodacom
Rating: 1
Author: L V

Charged for vodafone live services that I never activated or used. This is absolute *******. Have requested multiple times for a data bundle to be cancelled, that I also never requested. Which after 15months still hasn't been cancelled

Helpful (0)

Replies (2)

Vodacom's replyOfficial

27 Feb 2018, 06:35

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply27 Feb 2018, 06:35

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

26 Mar 2018, 08:03

Good Day,

I do apologise for the delay in response.

I've responded to you via email with feedback.

Thank you for your patience.

Regards,

Best regards,

Vodacom's reply26 Mar 2018, 08:03

Official

Good Day,

I do apologise for the delay in response.

I've responded to you via email with feedback.

Thank you for your patience.

Regards,

Best regards,

Creative *******

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