FC
Fabian C

1 reviews | Active since Nov 2016

31 Jan 2022, 09:19

Crazy

25 minutes waiting for assistance then the agent has a conversation with someone else for another 2 minutes before greeting me? what kind of operation are you guys running here...

0
Replies (1)
Vodacom
Vodacom's reply31 Jan 2022, 09:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team