1 reviews | Active since Mar 2017
**** SERVICE YET AGAIN
SINCE I LOGGED MY COMPLAINT YESTERDAY 23/08/2017 AT 10:30 ON HELLO PETER I STILL HAVE NOT RECEIVED A CALL OR EVEN AN EMAIL FROM ANYONE AT VODACOM TO SAY THAT THEY ARE SORTING OUT MY ISSUE,I CALLED THE CALL CENTER THIS MORNING AND SPOKE TO A LADY BY THE NAME OF NUSA BANIELE WHO GAVE ME A WHOLE LOT OF ATTITUDE INSTEAD OF HEARING WHAT I HAVE TO SAY,SINCE YESTERDAY I HAVE NO COMMUNICATION FROM VODACOM AT ALL BUT TJHEY WERE VERY QUICK TO SEND ME AN SMS YESTERDAY TO RATE THE SERVICE I RECEIVED,ITS CLEAR THAT VODACOM DO NOT CARE ABOUT CUSTOMER SERVICE I AM SO SICK OF THIS,AT LEAST HAVE THE DECENCY TO RESPOND TO ME AND TELL ME WHAT IS GOING ON WHY DO I HAVE TO KEEP CALLING YOU.BUT LET ME MISS A PAYMENT THEN YOU GUYS WILL BE CALLING ME EVERYDAY WAKE THE HELL UP VODACOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
