MK
Molly K
1 reviews | Active since Sept 2016
06 Mar 2019, 08:30
**** service vodacom
For the last 3 years i have had an arrangement with vodacom to pay my account by the 15th everymonth i pay and everymonth i am harrassed. I made my payment last month and yesterday they cut my phone off. But my next payment is only due by the 15th. If this is not sorted today i will be taking this matter to the ombudsman
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Replies (2)
Vodacom's replyOfficial
06 Mar 2019, 09:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Mar 2019, 09:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MK
Molly K's updateReviewer Update
06 Mar 2019, 09:50Thank you my issue has been sorted
MK
Molly K's update06 Mar 2019, 09:50
Reviewer Update
Thank you my issue has been sorted