JM
Jesika M
1 reviews | Active since May 2010
14 Feb 2019, 08:22
**** service from Vodacom Insurance
Took my Samsung phone in for repairs at Vodacom in Menlyn on 22nd January 2019.
Up to today Vodacom Insurance has not sorted me out.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Feb 2019, 09:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Feb 2019, 09:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
15 Feb 2019, 13:22Dear Daniel,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our insurance team will be in touch with you during the course of the day. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our insurance team will be in touch with you during the course of the day. Regards Consumer Website Team(SA)
Vodacom's reply15 Feb 2019, 13:22
Official
Dear Daniel,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our insurance team will be in touch with you during the course of the day. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, our insurance team will be in touch with you during the course of the day. Regards Consumer Website Team(SA)