**** Service from Vodacom

Cancelling my Vodacom contract has turned into a real nightmare, i first called in October to cancel my contract, was told the contract was ending in November call then, i listened and called again in November only to be told then that it cancels on the 07 Th of December 2018 and the cancellation has been processed and Novembers payment would be the last deduction as the contract has been now cancelled, the lady phone back to say that she processed it wrong and fixed it, so today i get a feeling that something is not right, called in again today only to be told that the contract is not only ending the end of December when the sms from the contact center says my upgrade was due in September and my contract ends 1st December, so my question is whos the stupid here???? i have been a loyal customer of Vodacom, i pay every month not one issue! n this is the type of service im getting.