PC
PHILLIP C

1 reviews | Active since Mar 2014

15 Mar 2018, 17:20

**** service dropped calls

The service is ****. in the last hour tried to talk to my wife 4 time's every time call dropped by Vodacom. Over the last few weeks continuous dropped calls. The call centre pathetic. Just upgrade think I am going to stop paying them then let see what they do. I get no service no payment. They the worst and arrogant.

0
Replies (2)
Vodacom
Vodacom's reply16 Mar 2018, 07:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Mar 2018, 09:48
Official

Good day

We have requested our Network management division to make contact with you.

We apologise for any inconvenience caused.

Regards

Moddy