**** Service : Dilute Nuzoko

Yebo Yethu Call Centre has a senior consultant by the name of Nuzoko who is rude and listen with her mouth not ears . I have been trying to reset my password with the call centre for days and they definitely do not know anything they are doing out there all they know is to pause calls put calls on mute . I do not know who is in the centre of controlling that customer service department is a mess . All they know is to waffle , senior managers are always not available I am not even sure if they way I am emphasizing this on this platform will raise an alarm. What kind of leadership is that eish . I spoken to Luvo , Andiswa & Xoliswa as for Nuzoko she thinks she is powerful . Can this be addressed immediately all I need is for my password to be reset and all of them failed to assist and Nuzoko said I am the issue like how can I fail to copy and paste the password that is send to my phone ? Get your house together guys this unacceptable and all consultant whilst you tell them the same error still persist they become ridicule and laugh.

Kind Regards Le***a ********** **********