RC
Rashaad C
1 reviews | Active since Dec 2018
04 Jan 2019, 11:32
**** service continues at Vodacom
Vodacom are amazing, and yes I am being funny about it. On the 31 December, after much fighting, my interim device was delivered. I then called the call centre and was told that it would be activated within 24 hours. Cool. I then received an SMS stating that within 24 hrs it will be activated. Daily since then we have called and received the same promise. It's now the 4th January and once again I am on the line to Vodacom with the same question, when will the damn thing work or should I not just cancel the entire process. My order number SO181 ********** 67. I think Shameel Joosub the CEO of Vodacom must get the **** sorted out as I am considering cancelling all association with Vodacom. Rashaad
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Replies (2)Vodacom's replyOfficial
04 Jan 2019, 12:41 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2019, 12:41
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
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Rashaad C's updateReviewer Update
04 Jan 2019, 15:56Yes, I do need assistance and you may call me on the 072 number, but change the last digit to a 3
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Rashaad C's update04 Jan 2019, 15:56
Reviewer Update
Yes, I do need assistance and you may call me on the 072 number, but change the last digit to a 3
