LS
Larissa S

1 reviews | Active since Jan 2012

01 Jul 2015, 09:21

**** service

I phoned vodacom to find out why i was not able to send bbm or whattsapp msg. While waiting for 40 minutes i got a call center assitant! She was unable to help me, with a ****py attitude!!!!!! I told her i could give her my date of birth but not my id nr. This is horrible service!!!! Since i need to be in contact with family. After so many years being a vodacom customer i am realy annoyed and dissapointed, and am reconsidering renewing my contract!!!

0
Replies (1)
Vodacom
Vodacom's reply01 Jul 2015, 12:57
Official
Hello Laris8506,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team