LS
Larissa S
1 reviews | Active since Jan 2012
01 Jul 2015, 09:21
**** service
I phoned vodacom to find out why i was not able to send bbm or whattsapp msg. While waiting for 40 minutes i got a call center assitant! She was unable to help me, with a ****py attitude!!!!!! I told her i could give her my date of birth but not my id nr. This is horrible service!!!! Since i need to be in contact with family. After so many years being a vodacom customer i am realy annoyed and dissapointed, and am reconsidering renewing my contract!!!
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Replies (1)Vodacom's replyOfficial
01 Jul 2015, 12:57Hello Laris8506,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply01 Jul 2015, 12:57
Official
Hello Laris8506,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
