**** service
I did a change of ownership a few months ago, my number somehow is still linked to my dad's account which he did not pay, I get every 15 min to half an hour a call telling me my account is in arrears meantime I have my own account that is up to date! I have called Vodacom numerous times and I get feedback they have to update the system... I called last week again and the agent logged a call and query but still no feedback and the problem has not yet been resolved.
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Vodacom's replyOfficial
27 Sept 2017, 14:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Sept 2017, 14:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,