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ELVINA D

1 reviews | Active since Jul 2013

27 Mar 2015, 10:49

**** SERVICE!!!!!!

vodacom contacted me regarding a new contract i happily accepted but got declined due to an amount of R101.00 outstanding in 2006 which i wasnt aware of ,i immediately made payment as i have a good credit history,for the past three flipin days i cannot get hold of the sales department to get a Tablet that i want on contract imagine you have to run around when this so called service provider cant live up to their name what pathetic customer service this is the second time i have put them on Hellopeter!!!!!<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply30 Mar 2015, 07:35
Official
Hello elvinad,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,